Marine Parts eCommerce & Automation in Tampa, Florida
An online store and order automation for Tideforge Marine, a marine parts supplier in Tampa, Florida. Gilva Labs connected the catalog, orders, and inventory so the team spends less time on manual work.
The Situation
Growth had exposed the limits of the existing operation. Stock levels were different in every location, and customers could only buy parts by phone or at the counter because there was no online store. Service appointments were scheduled by hand, and leadership had no real-time view of performance. The parts counter, the service department, and the sales floor operated as separate businesses under one roof. Demand was not the problem. The business had become more complex than its operating model could support.
The Strategy
Rather than starting with technology, Gilva Labs spent time inside the business. We followed daily work from the parts counter to the service bay to the sales floor, documented each workflow, and found the steps that created delays, duplicate work, and blind spots. Only then did we design the online store, the booking flow, and the integrations behind them.
- 01Growth Consulting across inventory, service, and sales
- 02An eCommerce store for marine parts and accessories, with local pickup at each location
- 03Inventory integration that keeps stock in sync between the online store, the counters, and the warehouse
- 04Online service booking and an operations dashboard for leadership
Business Evolution
Tideforge Marine evolved from a collection of independent departments into one connected business. Customers can find a part, check availability, and book service online, teams work from the same inventory, and leadership sees the whole operation instead of guessing. The company can now grow without adding the same amount of complexity.
Business Results
- Parts Store & Local Pickup
- Inventory Across Locations
- Sales, Service & Parts
What we applied
Services applied
- Automation
- Digital Presence
Included solutions
- 01Growth Consulting
- 02Marine Parts eCommerce Store
- 03Inventory & Point-of-Sale Integration
- 04Online Service Booking & Operations Dashboard
Business Evolution Gallery
Select an image to view it larger.
01Tideforge Marine brand identity for a boat dealer and marine service company in Tampa, Florida 02Tideforge Marine brand applied to signage, apparel, and service materials 03Marine parts eCommerce website for Tideforge Marine, built by Gilva Labs 04Inventory and service operations dashboard for a multi-location marine business
Client Perspective
We thought we had an operational problem. Gilva helped us see that we had a business evolution opportunity. Today, every department operates from the same understanding of the business and that changes how we lead.
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