Gilva Labs
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Vertex Construction·Construction & Engineering·2024

Construction Client Portal & Website in Austin, Texas

A website and client portal for Vertex Construction, a general contractor in Austin, Texas. Gilva Labs replaced scattered emails and spreadsheets with one place where clients follow their projects, documents, and updates.

Services applied
  • Growth
  • Automation
Key result
Margin Visibility
Vertex Construction — Construction & Engineering case study by Gilva Labs
01

The Situation

Vertex's growth had exposed a basic problem: there was no standard way to run a project. Every project manager kept a different system, from spreadsheets and whiteboards to notebooks and memory. Leadership learned about cost overruns when a project was almost finished. Change orders took weeks to reach the financial system, subcontractor payments were processed by hand, and no one had a single view of committed costs. Clients called for updates because there was nowhere to see them, and the company website still described a much smaller contractor. Vertex was not losing projects. It was losing margin on the projects it won.

02

The Strategy

We worked alongside project teams in the field and in the office, documented how cost, schedule, and change order information moved, and designed the software around that flow. The pattern was consistent: the field knew what was happening, but that knowledge reached the office slowly and in pieces.

Strategic actions
  1. 01
    Growth Consulting across active job sites, mapping cost, schedule, and change order workflows
  2. 02
    A custom client portal where owners and project managers see status, documents, and approvals in one place
  3. 03
    Automated workflows that move change orders and subcontractor payments from the field to accounting
  4. 04
    Executive dashboards with live margin visibility across the full project portfolio
03

Business Evolution

Vertex evolved from a contractor that reviewed projects after the fact into a business that manages every job from one source of truth. Project managers still run their projects, but now they run them on the same custom software, and clients follow progress through the portal instead of the phone.

Business Results

  • Margin Visibility
  • Client & Project Updates
  • Change Orders & Payments

What we applied

Services applied

  • Growth
  • Automation

Included solutions

  1. 01Growth Consulting
  2. 02Construction Client Portal
  3. 03Workflow Automation & Accounting Integration
  4. 04Executive Dashboards & Company Website

Client Perspective

Before Gilva, we knew how we did at the end of the job. Now we know how we're doing on every job, every week. That changes how we manage, bid, and grow. We stopped managing projects independently and started managing the business as one organization.

R. OkonkwoChief Operating Officer, Vertex Construction
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